Shipping Policy – Pure Natural Herbs

At Pure Natural Herbs, we are dedicated to providing fast, reliable, and efficient shipping services to all our valued customers. This Shipping Policy outlines important information regarding our delivery process, shipping fees, handling procedures, and all related guidelines for orders placed through our website.

Shipping Destinations

Pure Natural Herbs currently delivers products to all major cities and regions across Pakistan.

Shipping Fee

We offer free standard shipping on orders worth Rs. 999 or above.
For orders below Rs. 1000, a flat shipping fee of Rs. 199 will be applied during checkout.

Shipping Methods & Delivery Timelines

We provide two convenient shipping options for customers within Pakistan:

  • Standard Shipping: Estimated delivery within 3–5 business days.

  • Express Shipping: Estimated delivery within 1–2 business days.

Please note that delivery timelines may vary depending on destination, courier availability, weather conditions, and seasonal order volumes.

Order Processing

Once your order is placed, our team immediately begins processing it to ensure fast and accurate dispatch. You will receive regular email updates regarding your order status. When your order is shipped, you will receive a tracking link to monitor your delivery.

Policy Updates

Pure Natural Herbs reserves the right to revise or update this Shipping Policy at any time. Any changes will be posted on our website or communicated via email. Continued use of our services indicates acceptance of the updated policy.

Contact Information

For any shipping-related questions or concerns, you may contact us at:
📧 Email: info@purenaturalherbsltd.com
Or visit our Contact Us page for further assistance.
Our support team is always ready to help.

Frequently Asked Questions

Can I track my order after it has been shipped?

Yes. Once your order is dispatched, you will receive a tracking number via email to follow your delivery status.

Are there any additional shipping charges?

No hidden fees. Shipping charges are shown during checkout based on your order amount and the selected delivery method.

 

Do you offer express/urgent delivery?

Yes. We provide express shipping within Pakistan with a delivery estimate of 1–2 business days. Additional charges may apply.

 

Can I change my shipping address after placing an order?

Unfortunately, once the order is processed, we cannot modify the shipping address. Please ensure all details are correct before completing your order.

What if my order is delayed or does not arrive on time?

If your shipment exceeds the expected delivery time, please contact our support team via email or through the Contact Us page. We will investigate and update you promptly.